🔐 Privacy & Security

99 Apps Privacy Policy – Your Information Is Safe With Us

We are transparent at every step — from how we collect your personal data to how we protect it. Read our Privacy Policy and enjoy 99 Apps with confidence.

Last Updated: January 2026 Reading time: approx. 7 minutes SSL Secured
This Privacy Policy is effective from 1 January 2026

1 Introduction

Welcome to 99 Apps. We know how important your personal information is to you. This Privacy Policy clearly explains what data we collect, why we collect it, how we use it, and how we keep it secure.

By using the 99 Apps platform, you agree to this Privacy Policy. If you have any questions, reach out to our support team — we're always here to help.

In simple terms: We do not sell or rent your data. Protecting your privacy is our foremost responsibility.

2 What Data We Collect

We collect various types of information when you create and use your 99 Apps account. This falls into two categories: information you provide directly, and information collected automatically through your activity.

Information you provide directly:

Data Type Why it's collected
Full Name To complete account verification and KYC
Mobile Number To enable secure login and send important notifications
Email Address For account confirmation and communication purposes
Date of Birth Age verification (to confirm 18+)
National ID / Passport For identity verification and fraud prevention
Bank / Mobile Banking Details To process financial transactions securely

Information collected automatically:

  • IP address and device information (model, operating system)
  • Browser type and version
  • Which pages you visited and how long you stayed
  • Login and logout times and dates
  • Gaming History and Betting Patterns
  • Transaction History

3 How We Use Your Information

Data collected is used only for its stated purpose. We never use your information unnecessarily.

  • Service Delivery: For account management, transaction processing, and improving your gaming experience.
  • Ensuring Security: To detect and prevent fraud, money laundering, and unauthorized access.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Personalized Experience: To provide bonuses and offers tailored to your preferences.
  • Contact: To send important updates, transaction confirmations, and support-related notifications.
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Responsible Gaming: To detect unusual playing patterns and offer assistance when needed.

Marketing Communications: We ask for your permission before sending promotional messages. You can withdraw that permission at any time — just email support@99apps.ws.

4 Who We Share Your Data With

99 Apps never sells your data to third parties. However, limited information may be shared with trusted partners as necessary to deliver our services.

Parties your data may be shared with:

  • Payment Processors: bKash, Nagad, and other payment gateways — used solely to process transactions.
  • Technology Partners: Server hosting and cybersecurity providers — used solely for operational purposes.
  • Game Providers: Game providers integrated into our platform — limited to data required for game operations only.
  • Law Enforcement: Only the minimum necessary data, and only when required by a court order or legal obligation.
  • Anti-Fraud Agencies: For fraud detection and prevention.

Strict confidentiality agreements are in place with all third parties we share data with. They may only use your information for the specific purpose agreed upon.

5 Cookies & Tracking Technologies

99 Apps uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.

Types of cookies we use:

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and security Deleted at end of session
Functional Cookies Remembering language and preferences 1 year
Analytics Cookies Collecting site usage statistics 6 months
Security Cookies Fraud Detection 30 days

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

6 How Long We Retain Your Data

We do not retain your data longer than necessary. How long data is kept depends on its type and applicable legal requirements.

  • Account Information: For the duration the account is active, and a minimum of 5 years after closure (as required by law).
  • Financial Transaction Records: Up to 7 years (as required by international financial regulations).
  • KYC Documents: Up to 5 years maximum after account closure.
  • Gaming History: Up to 3 years, or longer if required by law.
  • Support Contact: Up to 2 years.
  • Website Logs: Up to 90 days.

Once the retention period ends, data is securely deleted or anonymized so it can no longer be linked to you.

7 Your Privacy Rights

As a 99 Apps user, you have several rights over your personal data. We fully respect and uphold these rights.

👁️

Right to Access

You may request to view the information we hold about you at any time.

✏️

Right to Rectification

You may request corrections to any inaccurate or outdated information.

🗑️

Right to Erasure

You can request deletion of your data unless we are required to retain it by law.

🚫

Right to Restrict Processing

You can object to your data being used for specific purposes.

📦

Right to Data Portability

You may request your data in a structured, portable format.

📧

Marketing Opt-Out

You can request to stop promotional communications at any time.

To exercise any of these rights, email us at support@99apps.ws. We will respond within 30 days.

8 Children's Privacy

99 Apps is intended solely for individuals aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

If we become aware that data has been collected from a minor, we will immediately close the account and delete all associated information. If a parent or guardian believes their child is using our platform, please notify us right away.

9 Data Security Measures

99 Apps uses industry-standard security technology to keep your data safe. Our security systems are always on.

  • 256-bit SSL Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security on your account.
  • Firewall Protection: Robust firewalls to prevent unauthorized access.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Data Backup: All data is backed up regularly and securely.
  • Access Control: Only authorized personnel have access to your information.

Important: While we do everything we can to keep your data secure, please do your part — never share your password with anyone or click on unfamiliar links.

10 Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:

  • Email: support@99apps.ws
  • Live Chat: Available directly on the website (24/7)

We typically respond within 72 hours. For urgent matters, reach us via live chat for a faster reply.

If this Privacy Policy changes, we will notify you in advance by email or SMS. Make sure your contact details are always up to date.

Our Commitment
6 Pillars of Your Privacy Protection
99 Apps follows the highest standards to keep your information secure.
🔐

End-to-End Encryption

Every message and transaction is encrypted with 256-bit SSL. Your data is fully protected from unauthorized access.

🚫

We Never Sell Your Data

We never sell your personal data to third parties. Your privacy matters more to us than any business interest.

🛡️

KYC Protection

Your identity documents are stored with the highest level of security. Only authorized personnel may access this information for specific, legitimate purposes.

⚙️

You're in Control of Your Data

You can view, update, or request deletion of your personal information at any time. You're always in full control.

🔍

Regular Security Audits

An independent team of external experts regularly audits our security systems. Any vulnerabilities found are addressed immediately.

📋

Transparent Policy

Our Privacy Policy is written in plain, simple language — no complex legal jargon, everything explained clearly.

FAQs
Your Privacy Questions Answered
The questions our users ask most often about the Privacy Policy.

Never. 99 Apps does not sell or rent your personal data to any third party. Limited information is shared only with partners who are essential to delivering our services, and all such partners are bound by strict confidentiality agreements.

Yes, you can request that your data be deleted. However, certain information (such as financial records) must be retained for a specified period due to legal obligations. To make a request, email support@99apps.ws.

No. Your password is stored in encrypted form. No 99 Apps employee can view your password. So if anyone claims to be from 99 Apps and asks for your password, never share it.

We will notify you by email or SMS in advance of any significant changes to this Privacy Policy. The date of any update will be shown at the top of this page under "Last Updated".

Even after account closure, financial records and KYC documents must be retained for a specified period as required by law. However, marketing data and usage history are deleted once an account is closed.

Yes, absolutely. Every promotional email or SMS includes an "Unsubscribe" option at the bottom. You can also email support@99apps.ws directly to request an opt-out. Please note that transactional and security notifications cannot be turned off, as they are essential for the safety of your account.

Play Safe, Enjoy with Peace of Mind

Enjoy the best gaming experience with your privacy fully protected. Join 99 Apps today and play with world-class security.

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